Houston honored, Kanye, Jay-Z win top award

Cissy Houston's tribute to her late daughter was the emotional highlight of Sunday's BET Awards, a show that was defined by extended bleeps and the vulgarities that censors failed to catch onstage throughout the night.

Whitney Houston's mother gave a rousing performance of "Bridge Over Troubled Water" that left the crowd in tears, including Beyonce and Melanie Fiona.

Mariah Carey opened the tribute with memories of her friend. She was followed by a moving number by Monica. Brandy, heavily influenced by Houston, sang two of the late singer's hits. Chaka Khan blazed the stage with "I'm Every Woman," which Houston remade. Gary Houston, Whitney's brother, also performed.

But the nearly four-hour BET Awards was more like the Bleep Awards, as entire segments of performances from Nicki Minaj to Rick Ross were muted out due to foul language.

It started during the opening number by Kanye West's G.O.O.D. music group, which included Big Sean, Pusha T and 2 Chainz. There were long moments of censored silence when the rappers performed "Mercy," though not all the offending words were bleeped out. Moments later, Samuel L. Jackson, the show's host, was joined by Spike Lee as they did a comedic version of Jay-Z and West's hit song "... In Paris," to laughs.

"Two distinguished Morehouse men," Lee joked after the performance, referencing the alma mater of the two.

The censor police also worked overtime when Rick Ross performed with his Maybach Music Group and during Minaj's performance and acceptance speech for best female hip-hop artist. Minaj's win was her third consecutive time taking the prize.

"I really, really appreciate BET for keeping this category alive, and I appreciate all the female rappers doing their thing, past, present and future," she said, before uttering an obscenity.

Gospel star Yolanda Adams, who also performed, gently took some of her peers to task as she won best gospel artist, urging them to act mature and use their fame wisely.

"We need all of y'all," she said. "I'm saying the world needs everyone in this room. Please make sure that you use your gift responsibly, 'cause we're watching. Our babies are watching, and they want to be like us."

West and Jay-Z won the ceremony's top prize, earning video of the year for "Otis." They also won best group.

West, who was up for seven awards, was the top nominee. Beyonce was the second most nominated act with six. She won video director of the year (along with Alan Ferguson) and best female R&B artist and thanked the genre and her female influences.

"I fell in love with music by listening to R&B. It's the core of who I am," she said, giving special thanks to Lauryn Hill, Mary J. Blige and "Whitney Houston, my angel."

When she lost video of the year to Jay-Z and West, she playfully hit her husband and laughed. The joking continued: Moments later, as West was giving his acceptance speech, Jay-Z interrupted him and said: "Excuse me Kanye, I'm gonna let you continue, but ...," and the audience erupted with laughter, recalling West's infamous interruption of Taylor Swift's MTV Video Music Awards speech a few years back.

Chris Brown was also a double winner. Kevin Hart ? who hosted the awards last year ? also won for best actor, Big Sean was named best new artist and Wale and Miguel's smooth hit "Lotus Flower Bomb" won best collaboration.

The tone of night fluctuated frequently, as the show shifted from hotly anticipated performances to solemn moments to irreverence. Usher performed his groove "Climax," and Nicki Minaj sported a blonde wig with pink tips as she performed the songs "Champion" and "Beez In the Trap," which featured 2 Chainz.

The night also featured some tributes to deceased greats: Chante Moore performed a medley of Donna Summer's hits and Valerie Simpson sang a song in honor of her husband and writing partner Nick Ashford. Don Cornelius, Dick Clark and Hal Jackson were remembered. Even West offered tributes: after his performance, he name-dropped Rodney King and Whitney Houston in a verse that got cheers from the crowd, including his girlfriend, Kim Kardashian.

Presenters included Taraji P. Henson, Kerry Washington and Jamie Foxx, who wore a T-shirt that had a picture of Trayvon Martin, the Florida teen killed by neighborhood watchman George Zimmerman.

Frankie Beverly featuring Maze were honored with the lifetime achievement award, and they were serenaded with performances by Tyrese, Faith Evans and Joe.

D'Angelo also performed, his first televised performance in years as he attempts a comeback.

Brown also performed in his first televised appearance since the New York City nightclub brawl between his entourage and Drake's. Brown, his girlfriend, his bodyguard and NBA star Tony Parker were among those injured in the June 14 encounter, where bottles were thrown.

Drake, however, didn't show, despite being nominated.

___

Online:

http://www.bet.com/shows/bet-awards/2012.html

___

Follow Mesfin Fekadu on Twitter at http://www.twitter.com/musicmesfin

Source: http://news.yahoo.com/houston-honored-kanye-jay-z-win-top-award-040706285.html

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The states that are dying for healthcare coverage

By Alexander E.M. Hess and Samuel Weigley, 24/7 Wall St.

The lack of medical coverage in America is a serious problem as approximately 50 million people were uninsured all through 2010. But the U.S. Supreme Court on Thursday ruled the Patient Protection and Affordable Care Act, which was passed in 2010, was constitutional. The legislation, once implemented in its entirety, is expected to cover 30 million Americans currently lacking coverage.

The lack of medical insurance has had grave consequences for individuals and the nation. In 2010 alone, 26,100 people died because they had no health insurance ? that amounts to 502 preventable deaths a week. However, some states fared better than others. Based on the latest report by Families USA, a health care consumer advocacy group, 24/7 Wall St. identified the 10 states with the highest number of deaths per 100,000 people due to a lack of insurance.

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Not surprisingly, nearly all of the states with the most residents dying due to a lack of insurance also had high numbers of uninsured residents. Seven of the states on the list were among the 10 states with the highest percentage of people without health coverage. Seven of the states were also in the bottom 10 for the lowest rates of private insurance coverage.

People without health insurance often forgo medical treatment for different reasons. According to Families USA, a supporter of President Obama?s health care reform law, uninsured adults are nearly four times more likely than insured adults to delay or avoid preventive care screening due to cost. Uninsured adults are also nearly seven times more likely to go without needed care due to cost than privately insured adults.

?You still see a very, very strong correlation between uninsurance and poor health-care outcomes ? including mortality ? and [that is] because people aren?t getting the type of care that they need,? Kim Bailey, the research director for Families USA, told 24/7 Wall St.

Many of the states with high death rates due to a lack of insurance also were among the poorest states in the country. The top seven states on this list also are among the 10 states with the highest poverty rates. Every state on this list is in the top half.

Poor health also appears to play an important role. States with high death rates due to lack of insurance had a high percentage of people with lifestyle-related risk factors for poor health. Of the states on our list, five of them have among the 10 highest percentages of smokers and among the 10 lowest percentages of people who eat vegetables at least three times a day. Four have among the 10 highest proportions of overweight or obese adults. Seven states on the list were in the bottom 10 in terms of life expectancy.

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Based on Families USA?s report, ?Dying for Coverage: The Deadly Consequences of Being Uninsured,? 24/7 Wall St. identified the 10 states with the highest number of deaths from being uninsured per 100,000 residents. 24/7 Wall St. reviewed the methodology used by Families USA, first developed in 2002 by the Institute of Medicine, to determine?excess mortality from being uninsured. This method considers the proportion of?people who are insured and uninsured, the mortality risks for the uninsured and the number of expected deaths from a hypothetical fully insured population. 24/7 Wall St. also identified poverty rates and median income by state, provided by the U.S. Census Bureau. The Kaiser Family Foundation?s website ? Statehealthfacts.org ? provided health-related data, including life expectancy, obesity and diabetes rate.

These are the 10 states dying for health coverage.

1. Mississippi
? Excess deaths from a lack of insurance (per 100,000):?15.82
? Percent of population uninsured:?18.2 percent (ninth highest)
? Percent living below the poverty line:?22.4 percent (tied for the highest)
? Life expectancy at birth:?74.81 years (The lowest)

Many residents of Mississippi cannot afford insurance. The state has the lowest median income in the nation and the highest percentage of residents living below the poverty line. As a result, Mississippi has the second-lowest percentage of residents with private health insurance coverage, at 56.49 percent. Exacerbating the problem, residents are especially unhealthy. Among all states, Mississippi has the second-highest obesity rate, the second-highest percentage of adults with diabetes and the fifth-highest percentage of adult smokers in the nation. Probably on account of both high uninsurance rates and poor personal health, Mississippi is the only state where life expectancy was below 75 years at birth in 2010. Mississippi?s excess death rate was the highest among all states and twice that of 28 states in 2010.

2. Louisiana
? Excess deaths from a lack of insurance (per 100,000):?14.94
? Percent of population uninsured:?17.8 percent (10th highest)
? Percent living below the poverty line:?18.7 percent (sixth highest)
? Life expectancy at birth:?75.39 years (fourth lowest)

Louisiana has one of the lowest life expectancies at birth in the U.S. at 75.4 years. Though much of this certainly can be attributed to poor health choices ? the state has a higher number of smokers and its residents eat comparatively little fruit or vegetables ? the inability of?many residents to receive proper care due to lack of insurance is also a contributing factor. In Louisiana, 17.8 percent of the population goes without health insurance, despite the fact that 21.9 percent of the population qualifies for Medicaid ? the fifth-highest proportion among all 50 states. The high uninsurance rate is partly due to the relative economic disadvantage of the state?s residents. With 18.7 percent of residents living below the poverty line ? the sixth-highest rate in the nation ? and a median income that is more than $5,000 lower than the U.S. average, just 58.39 percent of state residents have private insurance. That is the fourth-lowest such rate in the nation.

3. Arkansas
? Excess deaths from a lack of insurance (per 100,000):?13.49
? Percent of population uninsured:?17.5 percent (tied for 12th highest)
? Percent living below the poverty line:?18.8 percent (fifth highest)
? Life expectancy at birth:?76.09 years (sixth lowest)

According to the Council for Community and Economic Research?s ACCRA Cost of Living Index, Arkansas had the second-lowest cost of health care in the United States. However, with 18.8 percent of the population living below the poverty line and a median annual household income of just $38,307 ? both among the lowest figures for any state ? many Arkansans cannot afford private health coverage. As a result, just 58.78 percent of the population has private insurance, the sixth-lowest figure in the country.

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4. South Carolina
? Excess deaths from a lack of insurance (per 100,000):?13.48
? Percent of population uninsured:?17.5 percent (tied for 12th highest)
? Percent living below the poverty line:?18.2 percent (seventh highest)
? Life expectancy at birth:?76.57 years (ninth lowest)

South Carolina is not a particularly healthy state: 67.4 percent of the state?s residents are either overweight or obese, just 23.3 percent eat proper amounts of fruit, only 22.9 percent eat proper amounts of vegetables and 10.7 percent are diabetic. All of these are among the highest rates in the country. Meanwhile, much of the cost of health care falls to private individuals. The state spent about $6,300 per person on health care in 2009, among the lowest levels, and just 51.9 percent of residents have employer-based health coverage. Unfortunately, South Carolinians have trouble affording insurance on their own: Median income was just $42,000 in 2010, significantly lower than the $50,000 national average, 18.2 percent of residents live below the poverty line and the cost of health care is higher than is the case in many states.

5. New Mexico
? Excess deaths from a lack of insurance (per 100,000):?12.15
? Percent of population uninsured:?19.6 percent (sixth highest)
? Percent living below the poverty line:?20.4 percent (tied for the highest)
? Life expectancy at birth:?78.21 years (20th lowest)

New Mexico has a fairly healthy population, with relatively low heart disease and obesity rates. However, just 55.8 percent of residents have private health insurance ? the lowest rate of any state in the country. One possible reason is that few employers provide insurance ? just 45.6 percent of the population has employer-based health coverage. The relative poverty of the state also means many residents cannot afford medical coverage. The median income in the state was just above $42,000 in 2010, far below the national median of about $50,000, while 20.4 percent of people live below the poverty line ? the highest rate in the country.

Click here to read the rest of 24/7 Wall St.'s analysis of states' death rates

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Source: http://bottomline.msnbc.msn.com/_news/2012/07/01/12419471-the-states-that-are-dying-for-healthcare-coverage?lite

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Study shows spanking boosts odds of mental illness

People who were hit or spanked as children face higher odds of mental ailments as adults, including mood and anxiety disorders and problems with alcohol and drug abuse, researchers said Monday.

The study, led by Canadian researchers, is the first to examine the link between psychological problems and spanking, while excluding more severe physical or sexual abuse in order to better gauge the effect of corporal punishment alone.

Those who were spanked or hit as kids were between two and seven percent more likely to encounter mental issues later, said the research in the US journal Pediatrics, based on a retrospective survey of more than 600 US adults.

That figure may seem low, particularly since about half of the US population recalls being spanked in childhood, but nevertheless shows that physical punishment can raise the risk of problems later on, experts said.

"The study is valuable because it opens the conversation about parenting," said Victor Fornari, director of the division of child and adolescent psychiatry at North Shore-Long Island Jewish Health System in New York.

The rate "is not dramatically higher, but it is higher, just to suggest that physical punishment is a risk factor for developing more mental disturbances as an adult," said Fornari, who was not involved in the study.

Previous research has repeatedly shown that children who were physically abused as youngsters suffer from more mental disturbances as adults, and are more likely to engage in aggressive behavior than kids who were not hit.

But these studies have typically included more serious abuse.

The current study excludes both sexual abuse and physical abuse that left bruises, marks or caused injury.

Instead it focuses on "harsh physical punishment," defined as pushing, grabbing, shoving, slapping or hitting as a form of punishment from elders.

While 32 nations around the world have banned corporal punishment of kids, the United States and Canada are not among them.

Using a nationally representative survey sample of 653 Americans, they found that those who recalled experiencing harsh punishment as children faced higher odds of a range of mental problems.

Between two and five percent of disorders like depression, anxiety, bipolar, anorexia or bulimia were attributable to physical punishment as a child, the study said.

From four to seven percent of more serious problems including personality disorders, obsessive-compulsive disorder and intellectual disabilities were associated with such punishments in childhood.

Researchers stressed that the study could not establish that spanking had actually caused these disorders in certain adults, only that there was a link between memories of such punishment and a higher incidence of mental problems.

The survey data came from the National Epidemiologic Survey on Alcohol and Related Conditions collected between 2004 and 2005, and included adults over age 20.

Participants were asked: "As a child how often were you ever pushed, grabbed, shoved, slapped or hit by your parents or any adult living in your house?" Those who answered "sometimes" or greater were included in the analysis.

Roya Samuels, a pediatrician at Cohen Children's Medical Center in New York, said the parents' genes may influence both their response to raising an unruly child as well as their likelihood of passing down certain ailments.

"Parents who are resorting to mechanisms of corporal punishment might themselves be at risk for depression and mental disorders; therefore, there might be a hereditary factor going on in these families," she told AFP.

Future research could shed more light on the issue. In the meantime, the study offers a reminder that other disciplinary options such as positive reinforcement and removing rewards are viewed more favorably by doctors.

"The reality is, if 50 percent of the population has experienced being spanked in the past year, most kids are resilient. It is just that there are better ways for parents to discipline kids than spanking," Fornari said.

"And for some vulnerable kids, the spanking may increase their risk for the development of mental disturbances. So for those reasons it is important to really minimize or extinguish physical punishment."

The American Academy of Pediatrics opposes striking children for any cause and the Canadian Pediatric Society recommends that doctors strongly discourage the use of physical punishment.

Source: http://news.yahoo.com/study-shows-spanking-boosts-odds-mental-illness-044440702.html

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Customer Service After the Sale Still Devices Business Income - Part 1

The phone call center customer service director job information includes foremost a staff of 10-20 associates depending on the energy of the firm and directing them to reach the monthly workforce targets. The lender customer service manager job description includes dealing with your customers and resolving their requests regarding the performing of the balances and other products and services offered by the bank.

Tell them regarding the STAR formatting and that you are trying to find examples of certain competencies, hand them over a few examples of the competencies you are searching for.

Helpdesk services are offered round the clock at an affordable price tag if you delegate them. Even so, take the time to be aware of the terms and conditions in the contract when you hire the business enterprise process entrusting service provider.

Almost all customer service reps are merely doing the job so as to advance in the company as well as gain the information and associates they need to manage their goals. My own mail to sit at a desk putting on that head set for the rest of the lives. Frequently it?s hard to motivate those individuals and that?s something that team leaders need to address. In the event the employees are failing to take their careers seriously and are not enthusiastic, it can lead to important trouble.

Create a customer service mission. This begins with discovering the significant effects that your business? services dress in both ones internal along with your external customers. Glimpse beyond the noticeable features of your service or service to search for the benefits they offer to your customers. One example is, a company that produces anti-lock brakes does more than manufacture a product. The product may ultimately save lives.

The success of any organization lies on how core staff manage initiatives and handle staff members. If you want to gain a sure company success from the individual level up, taking note of this on managing training types-and employing them-should be your final task.

Nearly all disabled shoppers will take their own business to an organisation that?s built some sort of reputation for providing accessible and disability-friendly customer service so organizations must be able to offer this kind of ahead of the Game titles.

The company makes use of its Facebook or myspace profile to engage with customers, nevertheless, also employs the Ceramics Barn YouTube sales channel to build the community online. They have videos which include how-to?s for bash planners, custom profiles along with featured products. By giving tips to shoppers and providing them with a story at night products Art Barn gives buyers much more than a product and therefore builds up a great relationship together ? a hands-on form of customer service.

The problem is, you can?t fix what is not necessarily broken. To be able their clients acquired decided not to grumble, they were nothing the wiser as to their customers disapproving or being unhappy with their service.

Service Recuperation ? Marriott Hotels makes use of the service retrieval acronym Discover: Listen, Sympathise, Apologize, Answer, Notify (ones supervisor as well as co-workers so that it doesn?t happen again in order to future customers). Other businesses utilize the acronym LAST: Listen. You are. Solve. Give thanks to (the customer for bringing the matter to your interest). What are the service recuperation steps you expect each and every employee to adopt when confronted with any dissatisfied customer?

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ICANN publishes applications for new generic top-level domain ...

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Wait for it: Earth adds leap second Saturday night

WASHINGTON (AP) ? Saturday night will stretch longer by a second. A leap second.

International timekeepers are adding a second to the clock at midnight universal time Saturday, June 30, going into July 1. That's 8 p.m. EDT Saturday. Universal time will be 11:59:59 and then the unusual reading of 11:59:60 before it hits midnight.

A combination of factors, including Earth slowing down a bit from the tidal pull of the moon, and an atomic clock that's a hair too fast, means that periodically timekeepers have to synchronize the official atomic clocks, said Daniel Gambis, head of the Earth Orientation Service in Paris that coordinates leap seconds.

The time it takes the Earth to rotate on its axis ? the definition of a day ? is now about two milliseconds longer than it was 100 years ago, said Geoff Chester, spokesman at the U.S. Naval Observatory, keeper of the official U.S. atomic clocks. That's each day, so it adds up to nearly three-quarters of a second a year.

Timekeepers add that leap second every now and then to keep the sun at its highest at noon, at least during standard time. This is the first leap second since January 2009 and the 25th overall. Gambis said the next one probably won't be needed until 2015 or 2016.

There should be no noticeable affect or inconvenience on computers or any other technology that requires precise timekeeping because they adjust for these leap seconds, Gambis said Friday.

Earlier this year, official timekeepers from across the world discussed whether to eliminate the practice of adding leap seconds. They decided they needed more time to think about the issue and will next debate the issue in 2015.

So for now, Chester said, "you get an extra second, don't waste it."

___

Online:

Earth Orientation Center in Paris: http://bit.ly/LVB70Q

U.S. Naval Observatory: http://tycho.usno.navy.mil/leapsec.html

___

Seth Borenstein can be followed at http://twitter.com/borenbears

Associated Press

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After 13 days in orbit, China's first female astronaut returns to Earth

The three-member crew, which includes China's first female astronaut, emerged grinning from their Shenzhou?9 space capsule.

By Christopher Bodeen,?Associated Press / June 29, 2012

Chinese astronauts Jing Haipeng, Liu Wang and Liu Yang, China's first female astronaut, salute in front of the re-entry capsule of China's Shenzhou 9 spacecraft in Siziwang Banner, Inner Mongolia Autonomous Region.

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China's first female astronaut and two other crew members emerged smiling from a capsule that returned safely to Earth on Friday from a 13-day mission to an orbiting module that is a prototype for a future space station.

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The?Shenzhou?9?parachuted to a landing on the grasslands of the country's sprawling Inner Mongolia region at about 10 a.m. (0200 GMT). China declared the first manned mission to the Tiangong 1 module ? the space program's longest and most challenging yet ? a major stride ahead for the country's ambitious space program.

About an hour later, mission commander and veteran astronaut Jing Haipeng, 45, emerged from the capsule, followed by crew mates Liu Wang, 43, and 33-year-old Liu Yang, China's first female astronaut.

The three, all experienced air force pilots, were lifted on to folding chairs and appeared in good health. They smiled, waved, chatted and saluted as state television ran live footage from the landing site.

"Tiangong 1, our home in space, was comfortable and pleasant. We're very proud of our nation," Liu Yang told national broadcaster CCTV.

Space program commander, Gen. Chang Wanchuan, declared the astronauts in good health and declared the mission "completely successful."

He was followed by Premier Wen Jiabao, who said the mission marked "absolutely important progress" for the space program.

The mission had included both remote control and piloted dockings with the module and extensive medical monitoring of the astronauts as part of preparations for manning a permanent space station.

China's next goals include another manned mission to the module originally scheduled for later this year but which may be delayed depending on an evaluation of the?Shenzhou?9?mission and the condition of the Tiangong 1. China has been extremely cautious and methodical in its manned missions, with more than three years passing since the previous one, and all four have been relatively problem-free.

Chen Shanguang, director for the Chinese Astronaut Research and Training Center, told a news conference that preparations and selection of astronauts were already under way for the?Shenzhou?10 mission.

Tiangong 1 is due to be retired in a few years and replaced with a permanent space station around 2020 that will weigh about 60 tons, slightly smaller than NASA's Skylab of the 1970s and about one-sixth the size of the 16-nation International Space Station that China was barred from participating in, largely on objections from the United States. Possible future missions could include sending a rover to the moon, possibly followed by a manned lunar mission. Launched June 16 from the Jiuquan center on the edge of the Gobi desert in northern China,?Shenzhou?9?is the latest success for China's manned space program that launched its first astronaut, Yang Liwei, into space in 2003, making China just the third nation after Russia and the U.S. to achieve that feat. China would also be the third country after the United States and Russia to send independently maintained space stations into orbit.

Earlier in the week, a spokeswoman said China spent 20 billion yuan ($3.1 billion) on its space program between 1992 and 2005 ? a rare admission for a program with close links to the secretive military. By the time the next?Shenzhou?mission is completed, Beijing will have spent an additional 19 billion yuan ($3 billion), the spokeswoman said.

Wang Zhaoyao, director of China's manned space program office, said the program mirrors the rising global status of China.

"For any country, for any people, a space program is indispensable," Wang said.

___

Associated Press writer Didi Tang contributed to this report.

Source: http://rss.csmonitor.com/~r/feeds/csm/~3/m_ofsff7UT0/After-13-days-in-orbit-China-s-first-female-astronaut-returns-to-Earth

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